Terms of service.

Terms & Conditions

By booking a service, class, or consultation with Elise Hall, you agree to the following terms and conditions:

Payment & Booking

All services and classes must be paid in full at the time of booking unless otherwise agreed upon in writing. Your appointment time is reserved specifically for you; please respect this time by arriving promptly and being prepared for your session.

Cancellation & Refund Policy

I understand that life happens, especially in the perinatal period. However, out of respect for my time and the needs of other clients, the following cancellation and refund policy applies:

  • Cancellations made more than 24 hours in advance are eligible for a full refund or may be rescheduled at no additional charge.

  • Cancellations made within 24 hours of your appointment or class time are not eligible for a refund, but you may reschedule your appointment for a future date.

  • Cancellations made less than 2 hours before the scheduled start time are not eligible for a refund, and rescheduling will be considered on a case-by-case basis.

  • No-shows without notice will not be refunded or rescheduled.

Please communicate with me as early as possible if you need to make a change—I will always do my best to work with you compassionately and fairly.

Lateness Policy

If you arrive late, your session may be shortened accordingly to honor appointments scheduled after yours. Refunds will not be issued for time missed due to late arrival.

Health & Safety

By booking a service or class, you affirm that you are participating voluntarily and are responsible for communicating any health concerns, limitations, or accommodations needed prior to or during the session. This includes medical conditions, pregnancy-related concerns, or changes in physical status.

Scope of Practice

As a doula, movement specialist, and babywearing educator, I do not provide medical care, diagnosis, or treatment. My services are intended to complement—not replace—medical care and should be used in partnership with your healthcare provider’s guidance.